Quick Answer: What Is The 10 Ft Rule?

What is the 3 meter rule for Walmart

We encourage our associates to make you feel welcome when you visit our store.

We recruit and hire people who like to smile, look you in the eye, and greet everyone who comes within 3 meters.

We call this the “3-Meter Rule”..

What are the basic ten rules of F&B service

If the service is just OK, guests usually leave a 5 % tip. If the service is good, guests leave 10 %….Ten rules for good serviceAlways be prompt. … Be pleasant. … Be neat and clean. … Fill requests immediately. … For a good service, be attentive/ receptive. … Be knowledgeable about the menu specials and wine list.More items…•Mar 25, 2021

What are the rules of hospitality

Hospitality, also called “guest-friendship,” was a social ritual expected of men in the Greek world. Under the rules of hospitality, men would be expected to host visitors, providing them with food, a bath, friendship gifts, the promise of safety for the night, and safe escorted travel to their next destination.

How do you satisfy a guest

Here are six ways to improve guest satisfaction that are easy to implement and simple to execute.Simplify the booking process. … Be part of the customer journey. … Personalize the customer journey. … Focus on collecting guest feedback. … Use negative reviews to your advantage. … Grow your social media presence.Jun 20, 2018

What is a ten foot rule

For those of you who don’t know, the 10-foot rule is simply the regular acknowledging and greeting of your customers. If a customer is within 10 feet of you, they should be engaged.

What is the customer service 10-foot rule

Simply explained, the 10 and 5 Rule suggests that anytime a guest is within ten feet of a staff member, the staff member should make eye contact and warmly smile to acknowledge the oncoming guests.

What is the 5 10 rule in hospitality

The 10 and 5 rule is a simple guideline that is widely used in the hospitality industry. The rule dictates that when a staff member is 10 feet from a guest, the staff smiles and makes direct eye contact, and when they are within five feet, the staff verbally greets the guest.

What is the 20 foot rule

At 20 ft (6.1 m), the gun-wielder was able to shoot the charging knife attacker just as he reached the shooter. At shorter distances the knife wielder was always able to stab prior to being shot.

What to say when welcoming guests

Here are the five hospitality expressions that matter to our guests.“It’s My Pleasure…” / “I Am Happy To…” … “Thank You…” / “We Appreciate…” … “Welcome…” … “Is There Anything Else…” … “We’re Looking Forward To Having You Again As Our Guest”

What is Sam Walton’s 10-foot rule

The 10-foot Rule is one of Walmart’s secrets to customer service. During his many store visits, Sam Walton encouraged associates to take this pledge: “I solemnly promise and declare that every customer that comes within 10 feet of me, I will smile, look them in the eye, greet them, and ask if I can help them.”

What is the Sundown Rule

The “Sundown Rule” is a corporate directive whereby all Wal-Mart employees, be they store “associates,” management, or corporate staff, must reasonably answer a customers or supplier request or question within 24 hours.

What is the 10 foot 10 second rule

I’ve expanded the Disney concept in my customer service training workshops by encouraging employees to greet customers within 10 seconds of coming within 10 feet of them. I call it the 10-10 rule. … For example, challenge yourself to answer your telephone within 10 seconds of the first ring.